These terms and conditions apply to the website of: www.HotelBenchmarking.eu.
HotelBenchmarking.eu is an online service that provides benchmarking for the hospitality industry. HotelBenchmarking.eu processes data from individual hotels creating a systematic and continuous process of comparing the achievements of a User with selected competitors. The Use of "We", "Us" and "Our" shall mean HotelBenchmarking.eu. The Use of “User”, “Users”, “You” shall mean anyone Using the HotelBenchmarking.eu website.
We receive and store any information entered on through Our Website to Our databases. This includes information such as data automatically or manually transferred from User to HotelBenchmarking.eu and in the registration form. User can choose not to provide some information to Us, but in general most information is required in order to provide relevant processed information and take advantage of certain features offered on HotelBenchmarking.eu. We do not provide any personal information of a User to another User, as any access to view or modify User´s data.
User has to be 18 years of age or older in order to register for an account and contribute to Our website. HotelBenchmarking.eu does not knowingly collect the information of anyone under the age of 18. We retain the right at Our sole discretion to deny access to anyone to this website and the services We offer, at any time and for any reason, including, but not limited to, for violation of this Agreement
Software available in connection with the Website (the "Software") is further subject to the jurisdiction of the European Union and the state of the EU in which the owner is registered. No Software may be downloaded from the Website or otherwise exported or re-exported in violation of the export laws of the European Union and the state of the EU in which the owner is registered. Downloading or Using the Software is at Your sole risk.
By accessing any part of the website, You shall be deemed to have accepted this legal notice in full. If You do not accept this legal notice in full, You must leave the website immediately.
We may revise this legal notice at any time by updating this posting. You should check the website from time to time to review the then current legal notice, because it is binding on You. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages on the website. No variation of these terms and conditions shall be effective unless previously agreed in writing.
When using the software of HotelBenchmarking.eu a registered User can enter data and extract its own data plus the data of its selected competitors, which will be shown as an average of the competition selected. This data can be displayed online or in PDF. Our copyright and trade mark notices must appear in all copies.
Unless otherwise stated, the copyright and other intellectual property rights in all material on the website (including without limitation photographs and graphical images) are owned by Us or its licensors. For the purposes of this legal notice, any use of extracts from the website other than in accordance with preceding paragraph for any purpose is prohibited. If You breach any of the terms in this legal notice, Your permission to use the website automatically terminates and You must immediately destroy any downloaded or printed extracts from the website.
Subject to above mentioned points no part of the Website may be reproduced or stored in any other Website or included in any public or private electronic retrieval system or service without Our prior written permission.
While We endeavor to ensure that the Website is normally available 24 hours a day, We shall not be liable if for any reason the Website is unavailable at any time or for any period. Access to the Website may be suspended temporarily or permanently and without notice.
We take reasonable steps to ensure that processed data is relevant to its intended use. User can access and update its contact information by visiting the Profile page on the HotelBenchmarking.eu Website. User can close its HotelBenchmarking.eu account by contacting Us using the following email: CustomerServices@HotelBenchmarking.eu. We will send User an email to confirm User´s request. If an account is closed, User will not be able to sign in or access any information or data. User can reactivate an account at any time. We may retain in Our files some information associated with User´s account and past transactions for purposes including backups, recordkeeping, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.
When someone visits HotelBenchmarking.eu We collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting Our Websites (www. HotelBenchmarking.eu). We will not associate any data gathered from this site with any personally identifying information from any source. If We do want to collect personally identifiable information through Our Website, We will be up front about this. We will make it clear when We collect personal information and will explain what We intend to do with it.
You must Use the Website for lawful purposes only. Any breach can be used to terminate the agreement between HotelBenchmarking.eu and the User of www.HotelBenchmarking.eu.
The only transmission to or from the Website is:
a) information specifically requested in the registration form.
b) the Average Daily Rate(ADR) and Occupancy of the registered User
c) Any details entered, changed or updated under the profile section
d) Users data results and the selected competitions data results shown as an average result of the competitive group set.
User agrees not to copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. User agrees not to:
(i) Use this Website or its contents for any commercial purpose other than data analysis of the User´s property benchmarking to the selected competition
(ii) enter material which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware) without Our express written permission;
(iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(iv) take any action that imposes, or may impose, in Our discretion, an unreasonable or disproportionately large load on Our infrastructure;
(v) deep-link to any portion of this Website for any purpose without Our express written permission; or
(vi) "frame", "mirror" or otherwise incorporate any part of this Website into any other Website without Our prior written authorization.
(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs Used by HotelBenchmarking.eu about the Website or the services.
(viii) breaches any applicable local, national or international law or regulation.
We shall fully co-operate with any law enforcement authorities or court order requesting or directing Us to disclose the identity or locate anyone posting any material in breach of the above points.
Links to third party Websites on the Website are provided solely for Your convenience. If You Use these links, You leave the Website. We have not reviewed these third-party Websites and do not control and are not responsible for these Websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found here, or any results that may be obtained from using the Websites. If You decide to access any of the third-party Websites linked to the Website, You do so entirely at Your own risk
Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. The information supplied by this application is believed to be accurate, but HotelBenchmarking.eu, and/or its affiliates do not warrant or guarantee such accuracy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed for the attention of the Company at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
We are committed to protecting and respecting Your privacy. Any personal data We collect from User, or that the User provide to Us, will be processed by Us. Client shall be solely responsible for maintaining back-up copies of all their data.
If either party materially breaches any of its obligations and the breach has not been remedied within 30 days after written notice is given to the defaulting party specifying the breach, the party not in default may by written notice terminate this agreement as of the date specified in such termination notice.
Either party may terminate this agreement or suspend work if:
(a) the other party fails to promptly pay any amount due to be paid under this agreement; or
(b) a receiver, administrative receiver, administrator or similar officer is appointed over the other party.
If any provision in these terms and conditions is held to be invalid or unenforceable, it shall be deemed severed from the terms and conditions and this shall not affect the validity or enforceability of the remaining provisions.
We will collect and process information in accordance with the following policies:
1. We respect Your personal information and undertake to comply with applicable Data Protection legislation.
2. All data collected from You (for example, information provided by You by filling in forms, surveys, competitions, transaction details, fulfilment of orders, details of visits to Our Websites etc.) will be transmitted to servers where it will be processed. This may be outside the European Economic Area. By submitting Your personal data, You agree to this transfer, storage or processing.
3. We confirm that any personal details, which You provide to Us (or which are available on public registers) from which We can identify You, are held in accordance with Our Data Protection Registration Notification. When You register Your details with Us, We consider the information You input as private.
4. We Use the personal (not ADR and Occupancy) information for the following purposes:
• processing any order or enquiry from You;
• processing Your interest in Us, whether as a potential employee or customer or supplier;
• for statistical purposes to improve the services We provide;
• to administer Our business;
• notify You of topics that may be of interest to You;
• completing or supporting any transaction or activity You have with Us;
• research and development;
• tailoring the Website for its visitors;
• analysis and reporting;
• to build records of individual visitors;
• contacting Our visitors for promotion of the site or products;
• to help Us prevent fraudulent transactions.
5. In the event that Your personal information is no longer Used by Us for the purposes outlined in these policies, We will delete it except insofar as it is necessary to retain such information to comply with other relevant or applicable law. In the event that Your personal data becomes untrue, inaccurate, or incomplete, or in any event, You have the right to gain access to Your personal data and may rectify the same. Any additional access request may be subject to a 10Euro fee to meet Our administration costs in providing this information to You.
6. We allow Our visitors to access their own information where this relates to account and processing information.
7. You should be aware that if We are requested by the police or any regulatory or government authority investigating suspected illegal activities, to provide Your User information and/or information concerning Your activities whilst Using this Web site We shall do so. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning Your Use of this Web site, and that Use is deemed by Us inconsistent with these terms.
8. We may Use "cookies" and other software to be able to build up a profile of Your interests and preferences and this may be Used by Us to develop and operate Our business. You may refuse to accept cookies by activating the settings on Your browser. However, if You select this setting You may be unable to access certain parts of Our site.
9. We may disclose to third parties aggregated data on the Use of this Web site or Our services, if a single individual is not identifiable in such data.
10. Where We have given You (or where You have chosen) a password which enables You to access certain parts of Our site, You are responsible for keeping this password confidential. We ask You not to share a password with anyone.
Although We will do Our best to protect Your personal data, the transmission of information via the internet is not completely secure.
Cookies are small text files that are placed on Your computer by Websites that You visit. They are widely used to make Websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use cookies to improve the User experience of this Website, tell Us which parts of the Websites the Users have visited, provide enhanced services and remember the location and language settings for individual Users.
This Website Uses Google Analytics, a Web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the Website analyze how Users use the site. The information generated by the cookie about Your use of the Website (including Your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for evaluating Your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate Your IP address with any other data held by Google. By Using this Website, You consent to the processing of data about You by Google in the manner and for the purposes set out above.
We embed videos from Our official YouTube channel Using YouTube’s privacy-enhanced mode. This mode may set cookies on Your computer once You click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos Using the privacy-enhanced mode. To find out more please visit Youtube’s embedding videos information page.
While We endeavor to ensure that the information on the Website is correct, We do not warrant the accuracy and completeness of the material on the Website. We may make changes to the material on the Website, or to the products and prices described in it, at any time without notice.
In no event shall the HotelBenchmarking.eu companies (or their officers, directors and affiliates) be liable for any direct, indirect, punitive, incidental, or consequential damages arising out of or in any way connected with, user’s access to, display of or use of this website or with the delay or inability to access, display, or use this website (including , but not limited to, user’s reliance upon reviews and opinions appearing on the website, any computer viruses, information, software, linked sites, products, and service obtained through this website, or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if HotelBenchmarking.eu has been advised of the possibility of such damages.
If HotelBenchmarking.eu is found liable for any loss or damage that arises out of or is in any way connected with Your use of Our sites or services, then the HotelBenchmarking.eu liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to HotelBenchmarking.eu for the transaction(s) on this Website giving rise to the claim, or (b) one hundred Euro ( €100.00).
The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind.
We may disclose Your personal information to any member of Our group, which means Our subsidiaries, Our ultimate holding company and its subsidiaries.
We may disclose Your personal information to third parties if We or substantially all of Our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Both HotelBenchmarking.eu and the User acknowledge that they may receive information and material constituting trade secrets concerning the business, finances, systems, products and documentation of the other ("Confidential Information"). Confidential Information shall be limited to information clearly identified as confidential. Both HotelBenchmarking.eu and the User agree to protect and preserve the confidentiality of the other's Confidential Information Using the same standard of care as it uses to protect its own Confidential Information of a similar nature, but in no event using a lesser standard than a reasonable standard of care. The parties agree to hold each other's Confidential Information in confidence while the services are being performed.
Where, despite its reasonable efforts, HotelBenchmarking.eu is unable to perform an obligation due to circumstances beyond its reasonable control, it shall not be deemed to be in breach of its contract with the Client.
Any notice hereunder shall be deemed to have been duly given if sent pre-paid first class post, fax or email to the party concerned at the address specified.
All contracts to which these Terms and Conditions apply shall be governed and construed in accordance with the laws of the European Union and the state of the EU in which the owner is registered, and the parties hereby submit to the jurisdiction of the courts of the European Union and the state of the EU in which the owner is registered.
This Website is operated by an EU entity and this Agreement is governed by the laws of the European Union and the state of the EU in which the owner is registered. User hereby consents to the exclusive jurisdiction and venue of courts in the European Union and the state of the EU in which the owner is registered and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Website. User agrees that all claims User may have against HotelBenchmarking.eu arising from or relating to this Website must be heard and resolved in a court of competent subject matter jurisdiction located in the European Union and the state of the EU in which the owner is registered. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
To the extent allowed by applicable law, User agrees that User will bring any claim or cause of action arising from or relating to User´s access or Use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.